Nitto Group Report 2017

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41Nitto Group Report 2017Relationships with StakeholdersThe Nitto Group engages with our stakeholders through various activities. We have developed alongside our stakeholders by establishing face-to-face relationships as much as possible, responding to feedback from them and adopting countermeasures to improve business performance.Procurementand businesspartnersEmployees andtheir familiesShareholders, individual and institutionalinvestorsCustomers• Supply of products• Improvement ofcustomer satisfaction• Quality control• Product safety• Use of diversity of human resources• Cultivation of human resources• Management of health and safety• Respect for human rights• Environmental conservation activities• Biodiversity conservation• Sustainable products• Return of prots • Corporate governance• Timely disclosure of information• Applications for approvals and licenses• Compliance• Research and development• Interaction with local communities• Social contributions• CSR procurement• Green procurement• PartnershipsNittoGroupLocalcommunitiesGlobalenvironmentNPOs and NGOsAdministrativeagenciesDialogue with PartnersThe CSR-Based Procurement Guidelines have been established with the expectation that our business partners will follow them. As such, we look at supply chains as a whole when approaching CSR activities. By holding regular meetings with partners, we deepen exchanges and seek to solidify relationships of trust.Dialogue with CustomersWe not only listen to customers’ requests concerning our products, services, business management and ESG (environment, society and governance), but also provide information to them. Furthermore, the Electronic Industry Citizenship Coalition (EICC), which is an international CSR promotion organization, audits us.Dialogue withShareholders and InvestorsBy following the “Policies Concerning Constructive Dialogue with Shareholders,” we reect upon the opinions of shareholders and investors in shareholder meetings, company information sessions and IR activities with management. ・ The 152nd Annual General Meeting of Shareholders (held on June 16, 2017)Number of participants: 482・ Dialogues with investors from Japan and abroad in scal 2016Number of times held: 668Number of participants: 825Environmental Conservation ProgramNitto supports activities in Japan by the United Nations Environment Programme (UNEP) as a supporting member of the Japan Association for UNEP. Furthermore, as a promotion partner of the Declaration of Biodiversity by Nippon Keidanren, we approach our business activities by giving due consideration to biodiversity. For information on other environmental conservation activities, please refer to pages 15 and 32-34.Dialogue with EmployeesAt Nitto, we have established the Nitto-2018 Welfare Master Plan Joint Research Task Force, which is a vehicle for labor and management to share mid- and long-term visions of the company and discuss welfare programs accordingly. We meet periodically with representatives of our employees to develop welfare programs that are designed to support work-life balance through joint efforts between labor and management.Social Action ProgramPlease refer to pages 39 – 40.