Nitto Group Report 2016

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41Nitto Group Report 2016Our Relationships with Our StakeholdersThe Nitto Group engages with our stakeholders through various activities. We have developed with our stakeholders through establishing face-to-face relationships as much as possible, responding to feedback from our stakeholders and adopting countermeasures to improve our business performance.Procurementand businesspartnersEmployees andtheir familiesShareholders, individual and institutionalinvestorsCustomers• Supply of products• Improvement ofcustomer satisfaction• Quality control• Product safety• Use of diversity of human resources• Cultivation of human resources• Management of health and safety• Respect for human rights• Environmental conservation activities• Biodiversity conservation• Sustainable products• Return of prots • Corporate governance• Timely disclosure of information• Applications for approvals and licenses• Compliance• Research and development• Interaction with local communities• Social contributions• CSR procurement• Green procurement• PartnershipsNittoGroupLocalcommunitiesGlobalenvironmentNPOs and NGOsAdministrativeagenciesDialogue with Our PartnersWe have established CSR-Based Procurement Guidelines, with the expectation that our business partners will follow them. Thus, we approach CSR activities looking at supply chains as a whole. By holding regular meetings with our partners, we deepen exchanges and seek to solidify trustful relationships.Dialogue with Our CustomersWe not only listen to our customers’ requests concerning our products, services, business management and ESG (environment, society and governance), but also provide information to them. Furthermore, we undergo an audit by Electronic Industry Citizenship Coalition (EICC), an international CSR promotion organization. Dialogue with OurShareholders and InvestorsBy following “Policies Concerning Constructive Dialogue with Shareholders”, we reect on the opinions of our shareholders and investors in shareholder meetings, company information sessions and IR activities with management.・ The 151st Annual General Meeting of Shareholders (held on June 24, 2016)Number of participants: 559・ Dialogues with investors from home and abroad in scal 2015Number of times held: 743Number of participants: 893Environmental Conservation ProgramNitto supports activities in Japan by United Nations Environment Programme (UNEP) as a regular member of Japan Association for UNEP. Furthermore, as a promotion partner of Declaration of Biodiversity by Nippon Keidanren, we approach business activities with due consideration to biodiversity. For information on our other environmental conservation activities, please refer to pages 14 and 31-32.Dialogue with Our EmployeesNitto Labor Unions commemorated the 70th anniversary of their founding on February 1, 2016. Top management has been sure to participate in labor-management meeting held every month and has had numerous conversations with them. With good communication between labor and management, we deepen mutual understanding and partnerships, striving for co-existence and co-prosperity. Social Action ProgramPlease refer to pages 39 – 40

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